Mainconsole resolution issue
Symptom :
Every time customer login to the Mainconsole it will pop out the error message "the minimum resolution has to be greater than
1024x768"
. Even though the resolution has been adjust to be greater than 1024 x 768.


Cause :
1.    The Windows OS display resolution has been set up lower than 1024 x 768.
2.    The Windows OS cannot transmit the correct resolution to Mainconsole.
 
Solution :
1.    Make sure the Windows OS display resolution has been set up 1024x768 up.
2.    To check whether the display size have been set up to default (100%). If not, try to adjust it to resolve this issue.


 
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