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Why is the transaction data from POS showing in the live view, but not in the playback
Symptom
The metadata transaction from POS shows in the Mainconsole Live view, but doesn't show in the playback
Cause
If the user doesn't filter the metadata properly with "start" and "end" in the Tag filter of the metadata application, the transaction data will become too large and Mainconsole will not be able to record it.
Solution
Step 1. Go to the tag filter and create the tags according to the below setting. (ex: mark the text “<0a>” and set it as “New Line”)
Step 2. Properly setup "start" and "End" in the tag filter, and you should be able to see the transaction data in playback.
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