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Q:
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Do you have any hardware requirement for your software? |
| A: |
Yes, we have hardware requirement for our software. Please refer HERE |
Q:
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Do you have any license for your software? |
| A: |
Yes, we provide USB license dongles as a license key. |
Q:
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How do I upgrade the software? |
| A: |
You can now upgrade the software from our website at www.nuuo.com/upgrade.php |
Q:
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Does Nuuo's software support with multiple languages? |
| A: |
Nuuo supports with 18 different languages:English, French, Spanish, Italian, Chinese (Simplified), Chinese (Traditional), Japanese, Hungarian, Portuguese, German, Czech, Danish, Greek, Korean, Portuguese(Brazil), Russian, Slovak, Thai, Turkish, and Farsi. |
Q:
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How does your Hybrid solution work? |
| A: |
Our Hybrid system will need to have DVR + NVR. It depends on how many IP camera and analogue camera you wish to manage. For the Hybrid solution, it supports the combination of IP cameras and analogue cameras.
| HARDWARE |
| Camera |
Analog Camera (Max. 32) |
Network Camera |
Analog + Network
(Max. 64) |
Mega Pixel Camera |
Analog + Mega Pixel
(Max. 36) |
Solution |
Video Capture Cards
16ch X 2, 8ch X 4, 4ch X 8 |
Management Software |
Capture Device +
Management Software |
Product |
H.264 Hardware Compression
SCB-5000 series (ch: 4/8/16) |
IP series
SCB-IP-04
SCB-IP-08
SCB-IP-12
SCB-IP-16
SCB-IP-32
SCB-IP-64
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IP+ series
SCB-IP+04
SCB-IP+08
SCB-IP+12
SCB-IP+16
SCB-IP+25
SCB-IP+36
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NUUO Hybrid Solution
SCB-5000-IP#
SCB-3000-IP#
SCB-2000-IP#
SCB-1000-IP#
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MPEG-4 Software Compresion
SCB-4000 series (ch: 16)
SCB-3000 series (ch: 4.8.16)
SCB-2000 series (ch: 4.8 )
SCB-1000 series (ch: 4.8) |
The dongle for IP and IP+ cannot be use at the same time.
If you have IP and IP+ camera at the same time, you could use IP+ dongle for both of IP and IP+ cameras.
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Q:
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What is the difference and advantage of your DVR software compression cards? |
| A: |
For the software compression card, users could install few more cards to expand the monitoring cameras of the system. For example, SCB-3004 could add one more SCB-3004 becoming a 8 channels system. Further, users could install another IP dongle license key to monitor IP cameras, and make it a Hybrid system. |
Q:
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What is the benefit for installing a Hybrid system? |
| A: |
Different region need different degree of surveillance. Clients could monitor the normal region with analog cameras and the important region with IP or Mega Pixel cameras. Hybrid system provides clients to build a surveillance system with more affordable budget and flexible choice. |
Q:
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Which IP cameras are supported in NUUO NVR software? |
| A: |
We support the following cameras at the moment: ACTi, Arecont Vison, Axis, Cieffe, D-Link, EtroVision, IQinVision, JVC, Level One, Linksys, Lumenera, Mobotix, Panasonic, Pixord, Planet, Samsung, Sony, Toshiba, VivoTek, and Zavio.
For more detail about the supporting cameras, please go to Support Brand. |
Q:
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Can I receive any notification from the system when there are some unusual events detected? |
| A: |
Yes, there are 6 different notifications that can be delivered when the intelligent system detects any event. You can select more than one notification, and they are: Phone call, Display on Screen, Play Sound, Send E-mail, PTZ Preset Go, and Digital output. |
Q:
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l have approximately 150 cameras in a project. We are concerned about the operator having to remember which camera that the DVR is on. We want the ability to pick the camera from a list or simply enter the camera number to playback. Is this something that you could provide in a timely manner? |
| A: |
Yes, the remote live viewer could do that. You can find this application in the folder. Just start the remote live streaming in the configuration of main console. Remote live viewer is very useful system,which it could setup unlimited servers and cameras you have. The best part is, it includes you the ability to monitor IP cameras, video servers and analog cameras at the same time in a remote server. You can select which channel you would like to monitor from the unlimited list. Remote playback also provide this functionality. We could manage unlimited channels by the remote application or web browser.
Also, in the V.2.6 version, we added a new group function for you to manage the camera more easier and effectively. |
Q:
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Does NUUO support dual monitor? How do I set up? |
| A: |
Yes. NUUO supports Dual monitor, which enables the user to record up to 64 channels on the primary screen, while simultaneously watching or playing back on the secondary screen.
To set up dual monitor, firstly, please hook up the wire to BNC and DVI. (Please connect the monitors to the VGA card.)
Second, please go to "desktop" a "properties" a "settings"a "advanced" a "GeForce 6200 or Intel(R) Graphics Media Accelerator Driver for Mobile." You could change the settings to "dual monitor" there.
Third, setting configuration in [Mainconsole} ->[Config] ->[Setting] -> [Monitor Display]
At last, [Mainconsole] -> [Start] -> [Enable Secondary Display]. |
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