|Creating the best customer experience by deluxe service and top surveillance software |
Cristal Hotel is a four star hotel in Abu Dhabi, the capital and second
largest city of the United Arab Emirates (UAE). The hotel is located in
the heart of the Abu Dhabi business district, and offers both business
travelers and tourists the ultimate in deluxe facilities and
accommodation. In this four star hotel, high-status clients include
royalty, celebrities, politicians, and oil business leaders who demand
full quality service and an excellent and extensive surveillance system
to set themselves at ease; Thus, the protection of both customer
and hotel property is a key factor.
Advance performance in remote connectivity, intelligent video detection and storage management
NVR IP+ software was installed to manage 100 CH of VIVOTEK IP cameras.
NUUO NVR IP+ can support 64CH of IP cameras per server, so security
managers only need two NUUO NVR IP+ Servers to manage the whole 100CH
system. Security guards and managers look through the recording by NUUO
remote live view, which is user friendly for managers to control the
system day and night.
Moreover, NUUO Transcode enables the
system to record and be displayed at different frame rates and
resolution. The security guards can record the image in high quality in
case of a later need as evidence, but view the image at an average
frame rate and resolution to save bandwidth and storage cost.
Hotels have customers seven days the week, from day through night, so
they need a 24 hour stable, smart surveillance system to ensure
customers’ safety. NUUO intelligent video analytics manages itself
smartly and enlarges the efficiency of security systems. General motion
detection enables instant alarms to be shown on screen, E-map or via
notification by E-mail or cell phone so that the security guards can
react immediately if any emergency event occurs.
NUUO GUI can
intuitively set recording duration or specific event recording so that
the security guard can manage the recording storage by appropriately
setting up the different demands. ”It’s easy and friendly user
interface, easy for operators to understand, and the GUI is good. “ The
security guard said.
A total solution that anticipates every expanding consideration in advance
software not only protects customers and the hotel from theft and other
crimes but also reduces the hotel’s cost with the surveillance system;
it enhances each customer’s positive experiences by the over-all
security environment and thus increases the customer’s excellent
impression and comments on the Cristal Hotel, which is very important
for a service industry. Furthermore, NUUO provides an open platform
solution with 36 IP camera brands and 560 camera models all fully
integrated, thus fully addressing all demands and concerns while open
for any further expansion which might be needed in the future.
“Using NUUO Software we can add multi vendor cameras to a project and
so the client is not limited to one manufacturer’s product. This also
gives opportunity for the client to select many types of cameras from
different vendors.” The system integrator explained.
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