ezNUUO error code 10002 / 10006 / 10007
Symptom

When remote login to NVRsolo via www.eznuuo.com, the error message pops up.
It shows "Authentication failed. Please submit the technical inquiry at http://www.nuuo.com/eHelpdesk.php. (error code: 10002) "

or

It shows "Tunnel connection failed. Please submit the technical inquiry at http://www.nuuo.com/eHelpdesk.php. (error code: 10006 / 10007)"



Cause

1. The authentication algorithm of P2P server might be changed.
2. Unknown reasons

Solution

Fill-in ezNUUO Support Form and contact NUUO via eHelpdesk


 
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