Fail to detect to IO box in Mainconsole
Symptom :
When adding C31A + IO box into the Mainconsole, although the C31A can be pinged and serached by the searching tool "SCB manager", but it still shows warnning message " Fail to detect IO box" in Mainconsole UI.

Cause :
The power dip-switch ( jumper ) of C31A and / or IO box is not setup correctly.

Solution :
Setup dip-swtich of C31A and IO box as below :

C31A : 1 on 2 on

IO box : 1 off 2 on

Note : You may also refer to to see how to reset the NUUO I/O box

Customer Feedback
Please rate this article
Somewhat helpful
Not helpful
Not applicable



Channel Partners

  © Copyright 2016 NUUO Inc. All Rights Reserved.     │Contact UsSite MapPrivacy Statement