Unable to transfer licenses in Titan Crystal
Symptom
After choosing the license and click transfer button, it pop out a warning message as below:



Cause
It's required to disable all the video device first and make the "Use Quantity" to 0.

Solution
Please go to the Recoding Server to disable all the video devices and make the license "Use Quantity" to 0. Then you are able to transfer your license.





 
Customer Feedback
 
Please rate this article
Helpful
Somewhat helpful
Not helpful
Not applicable
 
 
 

NuCalculator



eHelpdesk



Channel Partners



  © Copyright 2016 NUUO Inc. All Rights Reserved.     │Contact UsSite MapPrivacy Statement