Error code:10 SN (Serial number) is invalid
Symptom
After clicking on "Activate Button" in License Management Tool, it will pop out error messages" Error code:10 SN (Serial number) is invalid". 



Cause 
1. Can not find your Serial number in our license server.
2. The license does not exist or it's a typo.
 
Solution 
1. Please kindly check Serial Number again and type it properly.
2. If the issue still persists please contact us at eHelpdesk.


 
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