Can't receive transaction data from POS?
[Troubleshooting]
 
Can’t properly receive transaction on live view?
  

1.      Check POS spec
1.1  Ensure the POS can send out ASCII code via RS-232.
1.2  UTF-16 and 32 are not supported
1.3  ASCII code extended is not supported. For more information about ASCII code extended please refer to below link: http://en.wikipedia.org/wiki/Extended_ASCII
 
2.      Check POS function
2.1  Please go to the printer and ensure it can print out the transaction data from POS correctly. If it doesn’t work, please contact POS manufacturer for troubleshooting

For more information about POS troubleshooting, please refer to the documento in below:

POS Troubleshooting Guide




 
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